One of the greatest benefits of the rapid! PayCard® program is that it is simple. Simple to implement, simple for employees to use and simple to manage on an ongoing basis. Below we try to cover most of the frequently asked questions about our smart and secure program. If you have additional questions, please feel free to contact your sales representative for ongoing support.
What employers want to know about PayCards
Q. How will my company benefit from this program?
A. The rapid! PayCard is simple to implement, involves no cost to the company, and enables you to streamline your payroll processes with a 100% electronic payroll, thereby saving time and money.
Q. Is there a minimum number of employees required to establish the program?
A. No, but we may charge a small startup fee for small employers (less than 50 employees) or if extensive work is required.
Q. What ongoing support or resources can we count on?
A. If you ever have questions or issues, you can contact our 24/7 Customer Service staff or your dedicated Prepaid Enrollment Specialist, who will design your customized marketing and training materials for your successful PayCard and ePayroll enrollment. We do most of the work, but will need your support.
Q. What are my company’s liabilities related to the card accounts?
A. Absolutely none.
Q. How do we issue cards for new employees?
A. You can keep an inventory of instant issue cards at your worksites, which you can give to employees upon hire. Or we can work with you to offer direct mailing of cards, online or phone enrollment and many other variations.
Q. How do we address lost/stolen or replacement cards for employees?
A. Simply have your employee call our 24/7 bilingual Customer Service line. If you have a stock of instant issue cards, you can give your employee a new card and have them call Customer Service – we’ll handle the rest.
Q. How much time will this program require from our Payroll and Human Resources departments?
A. Very little. We provide extensive enrollment materials, bilingual videos, and easy checklists to make the program launch simple. You will also have a dedicated Prepaid Enrollment Specialist to help you implement a successful program. Once implemented, the rapid! PayCard program is known for saving companies time and in turn money in their Payroll and Human Resources departments.
Q. Do I still need to distribute pay stubs?
A. We offer an Electronic PayStub service that eliminates paper payroll permanently. Ask your Sales Representative about how to start this program. Requirements can vary by state, so we will help you check your relevant state laws and we provide our clients an interactive map that gives up-to-date information for each state to assist with their compliance needs.
Q. Can we make this program mandatory?
A. In some states, yes. But, if your company is located in a state that does not allow a mandatory program, then we can help to provide some promotional payroll programs to increase employee participation and get you to 100% electronic payroll processing. Ask your Sales Representative or Prepaid Enrollment Specialist for more information.
Q. How will this program affect our current payroll process?
A. It won’t! It is simply another form of direct deposit. rapid! PayCard supports direct Human Resources system integration for employers that wish to fully automate the processes enrollment and payment.
Q. What are my ongoing responsibilities with this program?
A. You will need to assist your Prepaid Enrollment Specialist with promotional programs for your employees in order to achieve a successful program.
Q. How can my company get started?
A. Call us today at 1-888-828-2270 to schedule a free live demo.